POLICIES AND LEGALPOLICIES AND LEGAL INFORMATIONINFORMATION

In these terms "VMT" refers to Vegetation Management Training Ltd. "Client" or "you" refers to any individual or organisation booking our services or accessing our website. "Services" includes all training courses, arboricultural consultancy and related operations provided by VMT.

All course bookings are subject to availability and confirmation. A booking is only confirmed once you have received written acknowledgement from VMT. We reserve the right to decline any booking at our discretion. You must ensure all participant details provided during registration are accurate and up to date.

Candidate details must be provided at least 48 hours before the course, where changes to attendees take place, permission must be sought from the Training Management Team.

Bookers/Delegates are responsible for ensuring that any pre-learning required has been undertaken prior to course commencement. This may include prerequesite qualifications or prescribed prelearning. It is the responsibility of the booker to ensure that all entry conditions are met. Full details are available on the website course descriptions. Should candidates not have undertaken any prerequisite training, the candidate will not be able to attend the booked course and the course will be cancelled with no refund.

Payment for courses and consultancy must be made according to the terms confirmed at the time of booking. If payment is not received by the agreed date, we may suspend or cancel the booking. Any applicable taxes will be stated in the booking information.

VMT has a no refund policy.

If cancellation occurs within 21 days of the course date 100% of the course fee will be charged and the place will be lost.

If outside the 21 days an alternative date will be offered, if this is not agreed 100% of the course fee will be charged.

VMT will aim to deliver the course as published on the website and any changes notified as soon as possible; we reserve the right to change or cancel courses because of circumstances beyond our reasonable control, including unsafe weather or instructor illness. and accept no consequential liability or any other claim irrespective of notice. Where this happens, we will explain the options available to you.

Safety is paramount in all our practical training. Participants must follow all instructions given by VMT instructors and adhere to health and safety guidelines. Delegates should arrive at training with all necessary PPE and wear it as instructed. Candidates without the required PPE will be refused access to the course. PPE lists are available on the website.

We reserve the right to exclude any participant from a course if their behaviour poses a risk to themselves or others. VMT have the right to remove a Delegate from a course, where, in the opinion of the Trainer or assessor, which shall be final, the trainee is behaving unreasonably. VMS Ltd and it’s Training Department VMT have a strict zero tollerance policy for drugs and alcohol. No refund will be made for removed trainees.

Candidates are encouraged to bring their own equipment and machinery. Equipment subject to LOLER regulations must have a valid certificate of examination. Plant and Machinery must be fit for purpose and be accompanied by the relevent instruction manual.

Where kit owned/hired by VMT is used by prior agreement, the user takes responsibility for it's safe return. Loss or Deliberate damage to VMT Equipment will be charged to the trainee or business at cost to replace as new.

Where completion of agreed training are as agreed from booking this ends the contract unless the trainee is deemed competent for assessment, this will be on an agreed planned date in the joining Instruction at booking phase. If the trainee is deemed not competent after training VMT has the right to advise further training with further cost to the client and with no liability to VMT.

VMT will ask permission to use trainee photographs or feedback by signed agreement. VMT may store the names of the Delegates or clients for the purpose of advising them of the availability of further courses or reminders of expiry dates. All clients have the right to remove themselves from the mailing list.

All course materials, documentation and website content provided by VMT remain our intellectual property. You may not reproduce, distribute or commercially exploit these materials without our express written permission.

VMT will provide services with reasonable care and skill. We are not responsible for losses that were not reasonably foreseeable when the booking was made. Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence.

VMT is an approved by the advertised awarding bodies and our training will be at that standard. Where in-house training is provided this will be constructed in line with our ISO approved process.

Any compliance advice given by the team at VMT is based on the information given by the client at that time and current legislation and HSE guidance. VMT takes no responsibility for any changes to either operational change of use, HSE guidance or manufacturer’s instructions after this point.

VMT will not be responsible or liable for (whether direct or indirect) any loss of contracts, profits, anticipated savings, revenue, goodwill, business, loss or corruption of data or software programs, financing expenses, interruption in the use or availability of data, stoppage to other work or consequential losses, nor for any indirect losses.

We may update these terms and conditions from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page. Your continued use of our services indicates acceptance of any revised terms.

The Client shall ensure that it has in place all necessary consents in connection with Personal Data to allow VMT at all times to perform the Training Services without infringing any third party rights. Information is required for correct awarding body registration and certification and will be kept on record for 5 years.

Neither party shall be responsible for any failure or delay in training requirements or dates due to any force majeure event including, Act of God, Government act, fire explosion, embargo, terrorism, civil disturbance, accident, epidemics, lightning damage, electromagnetic interference, radio interference, strikes, industrial dispute, or any other cause beyond its reasonable control.

VMT is the training division of VMS and operates within the company’s complaints policy. A full copy of the Complaints and Compliments can be found under our downloadable policies

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

POL 1 – Health and Safety Policy

POL 2 – Quality Policy

POL 3 – Environmental Policy

POL 4 – Alcohol & Drugs Policy

POL 5 – Hours Of Work Policy

POL 6 – Work Safe Policy

POL 7 – Privacy Policy Statement

POL 8 – Bribery Policy

POL 9 – Equality & Diversity

POL 10 -Mobile Phone Policy

POL 11 -Appeals Policy

POL 12 -Animal Welfare Policy

POL 13 -Complaints Compliments & Feedback Policy

POL 14 -Conflicts of Interest Policy

POL 15 – Malpractice Policy

POL 16 -Recognition of Prior Learning Policy

POL 17 -Social & Ethical Policy

POL 18 – Safeguarding Policy

POL 19 – Course Bookings and Cancellations